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Payment Methods

Payments are accepted in the three methods listed below.
Payment by individuals Credit Cards only
Payment by affiliated institutes Credit Card
Bank Transfer (Invoice will be issued at your JpGU Account page)
*The acceptable credit card is VISA,MasterCard,JCB,AMERICAN EXPRESS and Diners Club.
*Debit card is different from credit card and not accepted as a payment method.
*Bank Transfer is only available for payments by affiliated institutes which have an address in Japan.

Payment by Affiliated Institutes

Credit Card Payment (Advances)

After the credit card payment is settled, individuals may issue a receipt from their members page if necessary. This receipt may be used to claim the reimbursement for each expenses.
The receipt issued on the system is the official receipt.
JpGU does not sent the original copies neither to institutes nor individuals.


Learn more about how to issue official receipts.

Bank Transfer

Bank transfer is accepted only by affiliated institutes in Japan.

The settlement date displayed on the individual account page is the date when it is processed, not the actual date of payment.
If selected this method, the payment should not necessarily be completed before the deadline.


Notes:
JpGU does not send invoices to institutes.
The person who selected this method is responsible for all required procedure (e.g. issue and submit the invoice to the institute) for the payment to be processed by his/ her institute.


Learn more about how to issue and print invoices.

Cancellation Policy

Membership Annual Due, Abstract Submission Fee and Party Registration Fee

These are all NON-REFUNDABLE processing fees.
*No refund will be issued for rejected abstracts from the 2019 meeting.

Early Meeting Registration Fee

The meeting attendees who request a refund within the designated period are issued a refund of meeting registration fee. The deadline for the request is on May 8 at 11:59pm JST, from the Meeting Registration Cancellation Form.
In this case, the amount of refund is the fee after deducting the commission charge.
All request MUST be submitted in writing using the form above.
Please note that we do not accept cancellation requests by emails.

Payment Issues

If you experience any difficulties with payments by credit card, please contact us using the Payment Support Form BEFORE the deadline of each payment.
Notes:
Please be sure to use the contact form above. We do not accept contacts by emails.
*All kinds of payment issues must be reported by the deadline in Japan Standard Time.
Contacts received after the deadline may not be responded in the expected manner wheareas payments for contacts by the deadline will be accepted even after the deadline.

International attendees are advised to be careful with the time difference between Japan time and their local time.

Technical Difficulties

Please check the most common causes listed below before sending in a question.

-Error in the credit card number or telephone number input : the input may contain "-(hyphens)" or a non-numeric characters. Any other symbols such as +(plus) etc. should not be used as well.
(Correct) 0000000000000000 / (Incorrect) 0000-0000-0000-0000
(Correct) 0369142080 / (Incorrect) 03-6914-2080

-Invisible input: please make sure that there is no space in the input.
(Correct) 0000 / (Incorrect) □0000,0000□ *□ indicates space

JpGU is only capable of supporting technical troubles such as above.
If enter all information correctly but error occurs, the credit card owner is advised to contact the credit card company.

In case of payment issues, please contact us using the Payment Support Form BEFORE the deadline of the payment.
Contacts by emails are not accepted.
If JpGU does not reveice any contact by the payment deadline, the late payment will not be accepted for any reason.

Can't Use or Don't Have a Credit Card

Under particular circumustances such as the individual does not own a credit card or the card is not valid, bank transfer may be accepted. Please note that additional administrative fee will be charged for this payment method.
Domestic Remmitance Administrative Fee 2,000 JPY/ transaction (tax included)
Overseas Remmitance Administrative Fee 4,000 JPY/ transaction (tax included)

Conditions of Bank Transfer

Those who wish to pay by bank transfer must send a request using the Payment Support Form. Contacts by emails cannot be accepted.
-After reveiving a contact, we will provide our bank account information.
Please note that we do not accept payments in this method without prior notification.

- The comission must be paid by the payee.

-The person using this method must complete the remittance within the designated period.
The payment due date will be announced by JpGU secretariat later.
Example of Remittance Schedule * the actual date will be informed individually
Payment of Early Abstract Submission Fee Contacts received by Feb 4 will reveice a response by Feb 8 and the deadline will be on Feb 13 at 11:59 pm.
Payment of Submission Fee (Standard Rate) Contacts received by Feb 19 at 5:00pm JST will reveice a response by Feb 25 and the deadline will be on Feb 28 at 11:59 pm.
Payment of Early Registration Fee Contacts received by May 8 will reveice a response by May 14 and the deadline will be on May 17 at 11:59 pm.

The administrative fee is charged per each transaction.
Please contact us if you wish to pay all fees at one time.

Receipt

We do not provide printed receipts.
The receipt is downloadable from your JpGU account.

Our system issues issued receipts of payments only made by credit cards.
(Receipts for bank transfers are not available.)

To download and print out your receipt, log in to My Account Log in with your JpGU ID and password.
Open the "Payment" tab and click "Issue Receipt" button on the left side.

Receipts will open in a pop-up window and be displayed in a PDF file.
Please allow pop-up windows before you try to open the receipt.

Once the receipt is issued, you will not be able to download the same file again.
"Reissued" sign will be displayed if you download the same receipt more than twice.
Please be sure to save the data you downloaded if you'll need them later.
*The date and bill to name is editable from your account.
*Receipts will be issued per each payment. Please note that the system does not generate summed up receipts.

Invoice

Invoice will be issued if you select "Bank Transfer" payment by your organization, institute or company.
(This payment method is not available for those who are paying with credit cards)

To download and print out an invoice, log in to My Account Log in with your JpGU ID and password and click "Receipt" and then "Issue Invoice" button on the left side menu.

Invoices will open in a pop-up window and be displayed in a PDF file.
Please allow pop-up windows before you try to open the invoice.

*The date and bill to name is editable from your account.
*Invoices will be issued per each payment. Please note that a summed up invoice is not available.